NOTE: As of November 15, 2012, US Postal Service regulations allow the shipment of products containing lithium-based batteries to APO, FPO, or DPO locations. USPS still prohibits the shipment of stand-alone lithium-based batteries, such as a replacement MacBook Pro battery. If you intend to purchase a stand-alone lithium battery for shipment to an APO, FPO or DPO address, please contact your freight forwarding service before making your purchase to determine product eligibility and delivery options to your desired destination.

innovisle does not ship directly to APO/FPO addresses. However, there are a number of third-party forwarding services that can conveniently redirect innovisle Store shipments to APO/FPO addresses for a fee.

Here’s how it works:

• Sign up with one of the freight forwarding services such as APO Box (Opens in a new window), or select another provider of your choosing.
• Then simply return to the innovisle Online Store for Government and Military Employees to complete your order using the new U.S. address provided by the forwarding service. It’s really that simple.
• innovisle will ship your order to your new U.S. shipping address and the forwarding service will forward your order to your APO/FPO address. (Fees and service vary by vendor.)

APO/FPO Shipping Charges:

Please note that in addition to the standard shipping charges billed by innovisle Inc., the forwarding service has its own charge for getting your order to your APO/FPO address. These additional fees include handling fees, Priority Mail postage, and any optional insurance coverage. Both the postage and insurance are charged at published U.S. Postal Service rates.

APO/FPO Insurance (Highly Recommended):

For APO/FPO Shipments, innovisle is not responsible for loss or damage to products during shipment from the third-party forwarding service to APO/FPO. Therefore, we highly recommend that you insure each package for up to its full value. Insurance costs range from $3.20 for $200.00 worth of coverage to $21.00 for $2000.00 worth of coverage.

APO/FPO Delivery Time:

Please note that APO/FPO deliveries can take up to 6-8 weeks depending on local conditions at destination. Forwarding services use US Postal Service (USPS) to deliver to APO/FPO addresses, and USPS package tracking is not available to final destination.

Returns:

Please notify the innovisle support agent that your return will initiate from an APO/FPO address. Please click here for the process.

Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. innovisle assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. innovisle provides this only as a convenience to our users. innovisle has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and innovisle assumes no responsibility in this regard. Please understand that a third-party site is independent from innovisle and that innovisle has no control over the content on that website. Please contact the vendor (Opens in a new window) for additional information.